Alangara

Hopefully server stays up but at least I am able to be back on and play now when able. It was nice to see you and cyla for a few minutes at least after the frustrating issues. I hope to see everyone and play with my friends again soon.

Well, the server crashing has caused some problems with my new character. I lost some quests, items, gold, and xp, without being able to get them back. I lost all the starter quests and rewards, but the druid still tells me to see Tobias. I have 1 xp, and see the prophet when I log.

I can give you the XP and gold NP....

/tara

Thank you! I just need the xp. Warchief helped me with gold, starter gear, and a town port item.

Server seems to be down. I cannot find it, and direct connect times out.

Have now made a "ticket" on the subject and in so many words let them know that I am not paying for a professional service to have downtime...

/tara

Feedback from JEST...

Ticket response...

"
We're currently having issues with our RAID array.
It was suppose to go down for a quick repair while leaving the game servers online, but instead took the entire system offline to make repairs.
This is not normal behavior and I'm sorry.
"

And overall message...

"
Our RAID controller is currently having issues.
The previous hour or so we've been waiting on a KVM hookup which we just now got to see the issue.

We're resyncing the array now.
Sorry for the downtime once again in Germany.
"

So hopefully its fixed soon and not likely to happen again any time soon...

/tara

5 hours since that was posted and server is still down...

Well, you know how it is. Nobody work on Sunday, except for us poor people.

lol yeah Sunday is when they leave the software to update all day and come into work on Monday to find out the broke it then spend another 5 hours to fix it