(INFO) First ever ( to my knowledge ) server down at Jest.

[Warchief]

Hopefully server stays up but at least I am able to be back on and play now when able. It was nice to see you and cyla for a few minutes at least after the frustrating issues. I hope to see everyone and play with my friends again soon.

[Li'l Rose]

Well, the server crashing has caused some problems with my new character. I lost some quests, items, gold, and xp, without being able to get them back. I lost all the starter quests and rewards, but the druid still tells me to see Tobias. I have 1 xp, and see the prophet when I log.

[tarashon]

I can give you the XP and gold NP....

/tara

[Li'l Rose]

Thank you! I just need the xp. Warchief helped me with gold, starter gear, and a town port item.

[Li'l Rose]

Server seems to be down. I cannot find it, and direct connect times out.

[tarashon]

Have now made a "ticket" on the subject and in so many words let them know that I am not paying for a professional service to have downtime...

/tara

[tarashon]

Feedback from JEST...

Ticket response...

"
We're currently having issues with our RAID array.
It was suppose to go down for a quick repair while leaving the game servers online, but instead took the entire system offline to make repairs.
This is not normal behavior and I'm sorry.
"

And overall message...

"
Our RAID controller is currently having issues.
The previous hour or so we've been waiting on a KVM hookup which we just now got to see the issue.

We're resyncing the array now.
Sorry for the downtime once again in Germany.
"

So hopefully its fixed soon and not likely to happen again any time soon...

/tara

[Warchief]

5 hours since that was posted and server is still down...

[Li'l Rose]

Well, you know how it is. Nobody work on Sunday, except for us poor people.

[Warchief]

lol yeah Sunday is when they leave the software to update all day and come into work on Monday to find out the broke it then spend another 5 hours to fix it